We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
You may return new, unopened items purchased from ussewing.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We’ll also pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund no later than four weeks of providing your package to the return shipper. This time period includes the transit time back to us, the time it takes us to process once we receive your returned merchandise, and the time it takes your bank to process the refund request. We’ll notify you of your refund once we’ve received and processed the returned item.
Please be assured that your items will ship out in 3 to 7 days of purchase, assuming they are in stock. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.
Shipping & Handling Costs
The costs of shipping & handling will be determined by the items you order. Please call 1-800-774-6437 us with any questions.