Return Policy

We are pleased that you have purchase from USSewing! With every purchase at USSewing & Vacuum Centers we offer a 30 day return/exchange guarantee. For any reason you are not satisfied with your purchase you can contact us and return it for a refund, store credit or exchange.

Items that have been opened and used are not applicable to be returned.

Simply contact us via phone at 800-774-6437 or e-mail us via our contact form and tell us why you wish to return the item. This is a case by case basis and we may issue a Return Merchandise Authorization (RMA) number, along with instructions on returning your purchase. Please do not attempt to return any item without a Return Authorization Number; as different products may be returned to different locations and we need to connect with you beforehand.

Non-returnable Items:

  • All sewing cabinets, cabinets inserts, cutting tables, and quilting table extensions and related items.
  • All software and design software. Cannot be opened or used.
  • All sales final on all cut fabric.

US Sewing &
California Sewing & Vacuum Locations

 

California Sewing & Vacuum
SJ Bay Area

3403 Stevens Creek Blvd
Santa Clara, CA 95050
Phone: (408) 246-0944

California Sewing & Vacuum
San Rafael
1435 4th St. Suite A
San Rafael, CA 94901
Phone: (415) 457-3326

California Sewing & Vacuum
San Francisco

5025 Geary Blvd.
San Francisco, CA 94118
Phone: (415) 751-4880

US Sewing & Vacuum
Pearl City

719 Kamehameha Hwy # C101
Pearl City, HI 96782
Phone: (808) 455-6777

US Sewing & Vacuum
Honolulu

670 Auahi St.
Honolulu, HI 96813
Phone: (808) 536-6044

© 2020 US Sewing/California Sewing

DISCLAIMER

The information you obtain at this site is for general information on our merchandise, services and products. All sewing machines, vacuums and other related merchandise carry their own manufacturer warranties. All repairs and services listed on this website is informational and all pricing on these services need to be individually quoted in our shop and will be quoted accordingly based on the repair or service. For all inquiries regarding any information our website, please contact us directly.